FAQ

Training Room FAQ

What are your membership options?

We do not have any monthly memberships, dues, contracts or fees.  All of our fitness services are purchased individually, so you only pay when you train.

Can I use the facility to workout on my own?

No.  We build custom workout programs to be completed at your home, school, or area gym when you are not training or participating in a group class.

How do I begin training at The Training Room?

There are two ways to get started:

  1. Create an online account and schedule a fitness assessment.
  2. Create an online account and sign-up for any class that does not require instructor clearance.

Can I use my studio class package at all of your facilities?

Somerville group classes can be used interchangeably between our Somerville locations, but unfortunately cannot be used in Burlington. A separate Burlington group class package must be purchased to attend classes in Burlington.

What is the cancellation policy?

  • 12-hours for all regular studio classes.
  • 24-hours for all personal training sessions.
  • TRAC sessions cannot be made up. If you know you will miss one or more TRAC sessions during the month, we do offer a pro-rated option for TRAC.
  • Classes reserved with the Monthly Unlimited Class Package will be charged $8 for all cancellations less than 12 hours prior to class start time.

Do you have showers?

Yes.  Somerville Ave has one shower and Washington Street and Burlington both have two showers.

Do you have parking?

Yes. Both Somerville locations have a mix of off-street reserved parking and 2-hour street parking. Burlington has a free parking lot.

What should I bring to my session or class?

Always bring proper workout attire, footwear, and a water bottle. We provide filtered water and workout towels.

How will I know if my class is canceled due to weather or instructor emergency?

If you have opted-in to receive our emails, you will receive an email prior to the start of class for all unplanned class cancellations.  In the event of a weather-related cancellation, please check the website to see if class will be held.

Do I need instructor clearance for some classes?

Yes. Instructor clearance is required for participation in Kettlebell Training Level 1 (Somerville only), Sports Conditioning and 50/50.

When should I arrive for my first class or session?

Please arrive at least 10 minutes prior to your class or session start time in order to become acquainted with the facility, meet the instructor and perform any necessary set up. To ensure an optimal and safe class environment, new participants who arrive late to class (after the warm-up) will have the class returned to their account and asked to re-schedule for a future date.

Do you provide rental shoes for your Cycling classes and/or what types of pedals do you have on your bikes?

The Training Room does not rent or provide cycling shoes, but all Schwinn Performance Cycling bikes come equipped with pedals that offer SPD clips on one side and Toe Cages on the other. Please do not bring your own pedals.